The new Twinspires Support Portal and Help Desk is designed to enhance user experience, offering 24/7 assistance. Users can access help by clicking the "Help" button and entering their query to receive a list of helpful articles. A chat option is also available, requiring users to fill out information and click "Start Chat." Additionally, support can be reached via email or phone. Live agents are available daily from 9:00 am to 10:00 pm EST. Twinspires aims to be a reliable wagering partner.
Welcome to the new Twinspires Support Portal and Help Desk !
We appreciate your business with us and we are always striving to improve your player experience. Please allow us to show you around.
- To begin, click the "Help" button in the bottom right.
- Type in a bit about what information or issue you need assistance with and click "enter"/ "go"
- This will bring up a list of helpful articles. You can click on any you wish to read.
- You can also click on the chat button at the bottom of this page or the article if you open one.
- Once you click on "chat", please fill out the information and click "Start Chat"
You can also still reach us through email at player.services@Twinspires.com or via phone at 877-774-7371.
Our Support Portal and Help Desk is available for you 24/7. Live Agents are available 7 days a week, from 9:00 am EST until 10:00 PM, EST.
Thank you for choosing Twinspires. We look forward to being your wagering partner.