What happens if the race results in a tie?
A race that results in a tie is commonly called a "dead heat". In the event that the official race results declare a tie (dead heat) the payout+ is determined in accordance with the specific rules for that track. The general rule is that wagers for both horses share the respective pools equally.
What happens if a race is cancelled?
If a race is cancelled your wager will be adjusted in accordance with the track rules for that wager type. In most cases, money wagered on that race will be refunded into your account.
What happens to my wager when a horse has been scratched that is part of my wager?
Sometimes in horse racing, a horse scheduled to compete in a race will be scratched (removed) from the race before it begins. We follow the rules in the jurisdiction where the host track is located. We will provide refunds or assign other horses in accordance with the member track's policies for handling scratches. If you have already placed a wager that includes that horse, your ticket will be changed based on the rules at that track concerning scratches. Your ticket will usually either be cancelled or the scratched horse will be replaced with the current favorite for that race. The decision of the host track is final. In many jurisdictions the following rules apply:
Please know that ultimately it is at the track’s discretion whether a certain wager will be refunded or if a scratch earns a post time favorite or consolation payout. See below to see general rules for scratches involving different types of wagers.
Horses that are declared non starters run for purse money only and are generally considered to be a scratch.
Single Race Wagers:
Omni / Swinger: If one or more of your horses are scratched, you will receive a refund for your wager(s) involving the scratched horse(s).
WIN/PLACE/SHOW: All wagers on scratched horses are refunded
EXACTA/QUINELLA/TRIFECTA/SUPERFECTA/SUPER HI-5: If one or more of your horses are scratched, you will receive a refund for your wager(s) involving the scratched horse(s).
PICK 4/PICK 5/PICK 6/PICK 7/PICK 8/Grand Slam: If your horse is scratched in ANY LEG, you will receive the post time favorite, providing your wager is live going into the leg from which your horse is scratched.
- If you have the post time favorite included in your wager and have more than one horse included in that leg (and one or more of your horses are scratched), you will receive the post time favorite for each horse that is scratched.
- In other words – you may have placed the wager only once using the post time favorite, but if any number of your other horses in that leg are scratched, you will receive the post time favorite for EACH horse scratched.
**The rules for Doubles and Pick 3 VARY FROM TRACK TO TRACK**
MAJOR CIRCUITS including NY, FL, KY, CA, LA, NJ (and others)
Doubles and PICK 3: If your horse is scratched BEFORE the first leg is run, you will receive a refund. If your wager is still live going into the second or third leg and your horse is scratched, you will receive a consolation payoff providing your wager wins the other two legs. YOU WILL NOT RECEIVE THE POST TIME FAVORITE.
OTHER JURISDICTIONS including PA, AR, NM, TX, IL, MN, MI, Canada, Australia, Japan, SAF, Dubai and others
Doubles and PICK 3: If your horse is scratched in ANY LEG, you will receive the post time favorite, providing your wager is live going into the leg from which your horse is scratched. If you already have the post time favorite included in your wager and have more than one horse included in that leg (and one or more of your horses are scratched), you will receive the post time favorite for each horse that is scratched.
CANADIAN RACES:
- For races that would have a Scratch in them that reverts to a post time favorite (see above for those types of wagers!) they do not open these wagers up for betting until 1 hour before the card starts after the scratches are released.
**Please know that these rules may change as they are based on the tracks’ decision**
How do I dispute a miscalculation on the payout of a wager?
Payout amounts are based on certain base amounts. Please review your ticket and compare your base amount to the the base amount of the payout. When comparing the two if you still think there is a discrepancy please contact Player Services.
Illinois Surcharges on Winning Wagers
Beginning February 1, 2014, Illinois imposed a complex tiered surcharge requirement on winning wagers. This means there are multiple payouts for every Illinois pool as follows:
* If you are physically at an Illinois track, your winning wagers are not subject to a surcharge.
* If you are not an Illinois resident, and you made your wager online through an ADW site, your winning wagers are not subject to a surcharge.
* If you are an Illinois resident, and you made your wager online through an ADW site, your winning wagers are subject to a surcharge of 0.38%.
* If you are at an ITW location in the state of Illinois, your winning wagers are subject to a surcharge of 1.7%.
* If you are at an OTB location in the State of Illinois, your winning wagers are subject to a surcharge of 2.7%.
For more information on Illinois surcharges, please click here: https://www.ilga.gov/legislation/fulltext.asp?DocName=&SessionId=85&GA=98&DocTypeId=HB&DocNum=11&GAID=12&LegID=68236&SpecSess=&Session