New Accounts/Registrations
Deposits and Withdrawals
- How can I find my previous account history such as deposits, withdraws, or wagers?
- How can I make a withdrawal from my online wagering account?
- PayPal FAQ
- PayNearMe FAQ
- MoneyGram FAQ
- Green Dot FAQ
My Account
- Can I wager from anywhere?
- Why am I required to provide personal information for registration?
- Can I have a single funding wallet?
- Why must I have two separate accounts?
- My Account is Locked. How do I unlock it?
- How can I find my previous account history such as deposits, withdraws, or wagers?
Offers
- Promotion Participation
- TSC Elite Cards FAQ
- TwinSpires Freeplay FAQ
- I opted into a promotion and have not received the payout for it. Now it is under the completed tab. Will I receive my payout?
- Can I see if I am opted in to a bonus or promotion?
- I am having difficulty opting in. Can player services just opt me in?
Handicapping
- Ultimate Summary Explanation
- Prime Power FAQ
- In Today
- Ultimate PPs with Comments Explanation
- Quick Play PPs Explanation
- Helpful Hints for using Insider Picks and Power Plays
Wagering
- Kentucky Derby and Kentucky Oaks Information
- Kentucky Derby Future Wager Pool 5-Win FINAL odds 3/28/2021
- Kentucky Derby Future Wager Pool 5-Exacta Probables 3/28/2021
- Kentucky Oaks Future Wager Pool 1-Exacta probables 3/7/2021
- Kentucky Oaks Future Wager Pool 1-Win FINAL odds 3/7/2021
- Kentucky Derby-Kentucky Oaks Future Wager Double Pool probables 3/7/2021
Tech Support
- Using Join.me
- How can I turn on or off my Location Services?
- How do I install All-Ways Software?
- What happens if I forget my username or password?
- IOS and Android App Troubleshooting
- Mobile Site Video Troubleshooting