New Accounts/Registrations
- How long does it take to create my account?
- What happens if I forget my username or password? ( IOS Experience )
- What happens upon account creation?
- How do I open an account?
- Can I transfer funds from one wagering account to another?
- How do I enter my promotional code?
My Account
- What happens if I forget my username or password? (Android Experience)
- What happens if I forget my username or password? (Full Site Experience)
- Can I wager from anywhere?
- How to Update Your Address Online
- Maine Wagering Available
- Twinspires Terms and Conditions
Deposits and Withdrawals
- Deposit Options FAQ
- What does ACH mean?
- What information is checked by Data-X during the activation process?
- How will this charge appear on my bank statement?
- How often can I use ACH Fast and Free Online Banking to transfer funds?
- What are my deposit limits with ACH Fast and Free Online Banking?
Offers
- Why didn't I get paid for the Derby promotion/bonus I played?
- What can I do with my points?
- How much are my rewards points worth?
- How long are Rewards Points good for?
- How can I earn TSC Elite points?
- I have a friend who got a bonus but I did not. Why did they get a bonus and I did not?
Handicapping
Wagering
- Churchill Downs Race & Sports Book
- Why am I unable to place a wager / bet ?
- Where can I find my wager and account history?
- What do the Symbols & Ratings in the "Tips " tab mean?
- What do the assorted ratings in the "Stats" tab represent?
- Why did I not get track payout on my Wager (Illinois Residents) ?
Tech Support
- How to use Multifactor Authentication - IOS Experience
- How to use Multifactor Authentication - Android Experience
- How to use Multifactor Authentication - Full site Experience
- How do I clear cookies and temporary internet files from my browser?
- How can I turn on or off my Location Services?
- How can I get the site to save/remove my password ?