The GeoComply plug-in verifies that you are located in the state of (state) so that you can place legal wagers. To learn more about their service, you can visit the GeoComply website.
Using our website during registration or wagering should trigger the automatic download option for the plug-in. If you would like to manually install the plug-in, please visit the appropriate link below and follow the on-screen instructions:
The GeoComply plug-in is only required on a desktop or laptop computer.
HOW DO I TURN ON LOCATION SERVICES?
The GeoComply plug-in uses your device's GPS, which requires Location Services (Mac) or Location (Windows) to be turned on.
For Mac Users:
Go to System Preferences -> Security & Privacy.
Click the lock icon to enable changes (requires user password).
Click on "Enable Location Services" checkbox.
For Windows Users:
Go to Start Menu -> Settings -> Privacy -> Location
Click "Change" Button to enable Location.
Toggle switch to "On".
TROUBLESHOOTING:
Make sure you are connected to WiFi and have at least two WiFi networks in your range besides your own.
Google Chrome is the best browser to use for Geocomply
Before reaching out to customer service, try clearing cookies and cache, resetting your router, making sure your browser is up to date, restarting your computer, and uninstalling/reinstalling the Geocomply software if you cannot get it to read your location.
