Bonus and Promotion FAQ

Do I have to opt-in?

https://support.twinspires.com/hc/en-us/articles/22352184829069-Do-I-have-to-opt-in-

I am having difficulty opting in. Can player services just opt me in?

https://support.twinspires.com/hc/en-us/articles/22352276857357-I-am-having-difficulty-opting-in-Can-player-services-just-opt-me-in-

I have a friend who got a bonus but I did not. Why did they get a bonus and I did not?

https://support.twinspires.com/hc/en-us/articles/22352385968909-I-have-a-friend-who-got-a-bonus-but-I-did-not-Why-did-they-get-a-bonus-and-I-did-not-

Can I see if I am opted into a bonus or promotion ?

https://support.twinspires.com/hc/en-us/articles/22001249290509-Can-I-see-if-I-am-opted-into-a-Bonus-or-Promotion-