The article provides links to various support topics related to opting into promotions and bonuses on TwinSpires. It includes questions about whether users need to opt-in, difficulties with the opt-in process, reasons why some users may receive bonuses while others do not, and how to check if one is opted into a bonus or promotion. Each topic is linked to a detailed article for further assistance.
Do I have to opt-in?
https://support.twinspires.com/hc/en-us/articles/22352184829069-Do-I-have-to-opt-in-
I am having difficulty opting in. Can player services just opt me in?
I have a friend who got a bonus but I did not. Why did they get a bonus and I did not?
Can I see if I am opted into a bonus or promotion ?