Green Dot imposes limits on barcode and transaction usage. Users can have up to three active barcodes, each expiring in an hour once generated. If a barcode expires, a new one must be created. Transaction limits include a minimum of $20 and a maximum of $500 per transaction, with restrictions on the number and amount of transactions over 24 hours, 7 days, and a calendar month. If limits are exceeded, users will receive error messages, and clerks will see a decline message at the register. A failure message during barcode scanning may indicate a closed wagering account.
Yes, Green Dot has imposed the following limits:
Barcode Limits:
o You may only have 3 "live" barcodes at any one time. The barcode links have an expiration of 48 hours. Once the link is clicked and the barcode is generated, the barcode itself has a 1 hour expiration period.
o If you generate more barcodes, the oldest outstanding one is voided.
o If your barcode expires before you get to the register, you must generate another barcode to use.
Transaction limits:
o $20 minimum transaction amount
o $500 maximum transaction amount ($250 maximum for the first transaction)
o $1500 / 3 transactions per rolling 24 hour period
o $3500 / 12 transactions per rolling 7 day period
o $5000 / 20 transactions per calendar month
How can I tell if I've exceeded the number of transactions or funding velocity limits?
If you have exceeded the barcode limits, you will not be provided an additional barcode and you will receive an error message that says you are not permitted to be issued another barcode. If you attempt to exceed the transaction limits, the clerk at the register will see a decline message.
The clerk at the register tried to scan my barcode and received a failure message that says "merchant will not accept this deposit." What does this mean?
This likely means that your wagering account is currently closed. Please contact Player Services regarding your account.