Name change:
- In order to change the name on your account, you will need to provide legal documentation. Acceptable documents include: marriage certificate or legal document from the courts for reasons of name change other than marriage.
Address change:
- To change your address, you can chat with or call a Player Services Representative. We run all address changes through our 3rd party verification system. If the new address isn't a match, you will be required to provide proof of residence. Acceptable documents include: utility bill with service address same as residence, lease agreement, or voter registration.
Email Address or Phone Number
Click on "more" in the bottom right corner
- Select My Account
- Select the pencil next to the information you want to update
- Enter your new information in
- Click Save
Password or PIN #
Click on "more" in the bottom right corner
- Select My Account
- Select the pencil next to the information you want to update
- Enter your new information in
- Click Save
Username or Account #:
- Usernames cannot be changed. Once you have set up a username at registration, that is the username that will remain with your account. You cannot set up a new account so that you have a desired username.
- Account numbers are assigned in sequence to every account as registrations are completed. These cannot be changed.